How to Fire the Right Way: The 3-9-17 Formula

Last Update May 30, 2026

About This Course

When it comes to building a strong team, it’s vital to hire smart and let go fast if needed.

Here’s a breakdown of the 3-9-17 formula to consider before terminating an employee:

Three checks before termination:

  • Set clear expectations and communicate them effectively.
  • Offer clear teaching and support for areas needing improvement.
  • Provide clear correction when necessary, documenting the process.

Nine questions to ask yourself before firing someone:

  • Have you set achievable goals and communicated them?
  • Did you offer necessary training and development opportunities?
  • Have you given constructive feedback and corrections?

Seventeen words for a respectful and swift termination:

  • Ensure expectations are clear and communicated.
  • Offer teaching and support for improvement.
  • Provide corrections in a kind and helpful manner, documenting the process.

Following these steps can guide leaders in making informed decisions and handling terminations effectively.

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Curriculum

3 Lessons

Intro

When it comes to building a strong team, it's vital to hire smart and let go fast if needed. Here's a breakdown of the 3-9-17 formula to consider before terminating an employee: Three checks before termination: - Set clear expectations and communicate them effectively. - Offer clear teaching and support for areas needing improvement. - Provide clear correction when necessary, documenting the process. Nine questions to ask yourself before firing someone: - Have you set achievable goals and communicated them? - Did you offer necessary training and development opportunities? - Have you given constructive feedback and corrections? Seventeen words for a respectful and swift termination: - Ensure expectations are clear and communicated. - Offer teaching and support for improvement. - Provide corrections in a kind and helpful manner, documenting the process. Following these steps can guide leaders in making informed decisions and handling terminations effectively.
9 Questions to Ask Yourself When Pondering Termination00:8:15Preview
17 Words to Memorize and Say Word-For-Word When Decision has been made to Let Them Go00:5:17
Fire Fast Wrap Up00:1:45

Your Instructors

Ben Ward

Sales Leadership Expert

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14 Students

Hi, I’m Ben My “Thing” is helping sales leaders establish successful teams. If you lead a sales team, I’m like your safari guide… I’ve successfully navigated the jungle for more than 20 years. I’ve been there—and I’ve come back for you! I can help you earn trust, gain respect and drive results with the people you lead.

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Admin

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