How to Fire the Right Way: The 3-9-17 Formula
About This Course
When it comes to building a strong team, it’s vital to hire smart and let go fast if needed.
Here’s a breakdown of the 3-9-17 formula to consider before terminating an employee:
Three checks before termination:
- Set clear expectations and communicate them effectively.
- Offer clear teaching and support for areas needing improvement.
- Provide clear correction when necessary, documenting the process.
Nine questions to ask yourself before firing someone:
- Have you set achievable goals and communicated them?
- Did you offer necessary training and development opportunities?
- Have you given constructive feedback and corrections?
Seventeen words for a respectful and swift termination:
- Ensure expectations are clear and communicated.
- Offer teaching and support for improvement.
- Provide corrections in a kind and helpful manner, documenting the process.
Following these steps can guide leaders in making informed decisions and handling terminations effectively.
Curriculum
Intro
9 Questions to Ask Yourself When Pondering Termination00:8:15
17 Words to Memorize and Say Word-For-Word When Decision has been made to Let Them Go00:5:17
Fire Fast Wrap Up00:1:45
Your Instructors
Ben Ward
Sales Leadership Expert
Hi, I’m Ben My “Thing” is helping sales leaders establish successful teams. If you lead a sales team, I’m like your safari guide… I’ve successfully navigated the jungle for more than 20 years. I’ve been there—and I’ve come back for you! I can help you earn trust, gain respect and drive results with the people you lead.